Use These Call Center Consultant and Leadership Development Performance Tools To Rock Your Operation! 

Use These Call Center Consultant and Leadership Development Performance Tools To Rock Your Operation! 

One of the fastest ways to improve performance is through Engagement. Learn How

One of the fastest ways to improve performance is through Engagement. Learn How

Frontline Leaders Are Vital To Improving Your Success and the success of your teams.  Discover More

Frontline Leaders Are Vital To Improving Your Success and the success of your teams.  Discover More

Call Center Games Drives Goal Achievement Through Healthy Competition and it works.  Learn More

Call Center Games Drives Goal Achievement Through Healthy Competition and it works.  Learn More

IS YOUR CALL CENTER OPERATIONS BLOATED, PERFORMANCE LACKING AND COSTS INCREASING?

IS YOUR CALL CENTER OPERATIONS BLOATED, PERFORMANCE LACKING AND COSTS INCREASING?

About Greg Meares

About Greg Meares

Why is this important? 

It translates to exceptional and dedicated attention to detail. My goal is to take that concern away from you and develop an incredibly strong customer centric approach to your operation. This reduces calls, improves performance and allows you and your organization to move to the next level of performance. I urge you to Learn More!

Why is this important? 

It translates to exceptional and dedicated attention to detail. My goal is to take that concern away from you and develop an incredibly strong customer centric approach to your operation. This reduces calls, improves performance and allows you and your organization to move to the next level of performance. I urge you to Learn More!

Transformational Leadership Tools

Transformational Leadership Tools

Discover the difference between influence and authority, the connection between self-esteem and success, helps develop motivational strategies, explains the power of positive reinforcement, and helps develop skills in dealing with change.

Learn More

Discover the difference between influence and authority, the connection between self-esteem and success, helps develop motivational strategies, explains the power of positive reinforcement, and helps develop skills in dealing with change.

Learn More

This module discusses the role of a supervisor, the qualities needed to be an effective supervisor, and duties performed by supervisors.

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This module discusses the role of a supervisor, the qualities needed to be an effective supervisor, and duties performed by supervisors.

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This module describes how to identify your listening strengths and weaknesses, how to explain the process of active listening and empathic listening, and how to practice new listening skills.

Learn More

This module describes how to identify your listening strengths and weaknesses, how to explain the process of active listening and empathic listening, and how to practice new listening skills.

Learn More

Leadership Tips, Tactics and Best Practices Practices?

Leadership Tips, Tactics and Best Practices Practices?

Join the Transformational Leadership and Call Center Best Practices Newsletter for Weekly Tips, Tactics and Best Practices!

Join the Transformational Leadership and Call Center Best Practices Newsletter for Weekly Tips, Tactics and Best Practices!

(C) Copyright 2017.  All Rights Reserved.  Greg Meares.   Start Here | About | Blog | Resources | Contact | Privacy | Terms 

(C) Copyright 2017.  All Rights Reserved.  Greg Meares.   Start Here | About | Blog | Resources | Contact | Privacy | Terms 

I've spent the past 7 years working with clients in a consultant capacity. Before that I ran Call Center's in both the BPO and internal process for a variety of organizations. 

I've spent the past 7 years working with clients in a consultant capacity. Before that I ran Call Center's in both the BPO and internal process for a variety of organizations. 

Transformational Leadership and Call Center Performance Resources

Transformational Leadership and Call Center Performance Resources

Positive Leaders Are Successful Because They Inspire & Focus On Results.  Learn More

Positive Leaders Are Successful Because They Inspire & Focus On Results.  Learn More

Improve Performance In Your Call Center and Back Office Operation 

Improve Performance In Your Call Center and Back Office Operation 

What follows below is more information and great areas to visit that will provide you more detail about my Call Center Consultant Services. Additionally, you will find information on my Transformational Leadership and Call Center Best Practices that have all been proven and tested personally with exceptional results. Learn how these services and tools will help you in your business.

What follows below is more information and great areas to visit that will provide you more detail about my Call Center Consultant Services. Additionally, you will find information on my Transformational Leadership and Call Center Best Practices that have all been proven and tested personally with exceptional results. Learn how these services and tools will help you in your business.

EXPERT ARTICLES

EXPERT ARTICLES

Visit my Blog and find the ideas, tips and tactics that work at driving performance and provides guides to improving your operational acumen. Learn More!

Visit my Blog and find the ideas, tips and tactics that work at driving performance and provides guides to improving your operational acumen. Learn More!

Learn about my qualification and how you can leverage them for your organization to enhance performance and improve results. Learn More!

Use these to develop leadership skills and discover new tactics that will have a positive influence on your career, as well as, your team's. Learn More!

Use these to develop leadership skills and discover new tactics that will have a positive influence on your career, as well as, your team's. Learn More!

Tools & resources based on best practices save you time and frustration. Discover what I use everyday in my business as a Sr. Consultant. Learn More!

Tools & resources based on best practices save you time and frustration. Discover what I use everyday in my business as a Sr. Consultant. Learn More!

Become a member of Call Center Best Practices and have access to VIP level information call center resources and solutions. Learn More!

Become a member of Call Center Best Practices and have access to VIP level information call center resources and solutions. Learn More!

Use these Leadership Development modules to rock performance. Providing this training, and you will be recognized as an authority. Learn More

Use these Leadership Development modules to rock performance. Providing this training, and you will be recognized as an authority. Learn More